Preparing for a telehealth appointment

| Aug 21, 2020 | Medicaid Planning

People of all ages depend on Medicaid to cover their medical expenses. And though this program has been in place for decades, it changes as the laws and available technology change. Often, these changes improve recipients’ experiences, but sometimes they create new challenges.

As an example, emerging technology like telehealth can be convenient, but it can also be intimidating to people who may not be tech-savvy. However, this need not be the case. For instance, if you are a Medicaid recipient and have a telehealth appointment coming up, you can take the following steps to prepare.

Understand the process

A telehealth appointment is a meeting with a healthcare provider over the phone or video. You can often do it from the comfort of your own home.

During your appointment, you will talk to your provider and address any health problems. A doctor may take your vital signs virtually, prescribe medication and observe your condition.

Get organized

If meeting with a healthcare provider virtually is a new experience, it can be disorienting. You may forget some of your concerns; you may not be used to bringing up concerns that a doctor normally brings up after physically examining you; you may be worried about the feeling you are letting someone into your home.

Getting organized can help you overcome disorientation. Have a list of your questions and concerns, no matter how minor or obvious they may be. You or an aide might also pick up a little or have comforting items nearby. A healthcare worker generally will not pay any attention to these details, but having an organized station can make you feel more at ease.

Check your setup

Make sure you have an area set up before your appointment with the necessary equipment. Have your computer or laptop set up in a place with reliable internet access and good lighting. It should be private and quiet.

Check your computer’s audio and video settings beforehand. If necessary, you can have someone assist you with this.

Considering the recent expansions involving telehealth and Medicaid coverage in Colorado, anticipating a telehealth appointment can be wise, particularly if you live in a rural setting. However, if you have any questions about Medicaid or treatment options, do not be afraid to reach out to legal and medical professionals.